Please stay safe in the mountains
We all love the mountains, but when it comes to safety, they demand respect.
Without the right care, awareness and common sense, snowy playgrounds can quickly become dangerous environments.
Our wish is simple: that everyone enjoys the mountains safely and returns home well.
Please read the guidance below before you travel and during your stay. If you are unsure about anything, please always ask for advice locally.
VERY LOW TEMPERATURES
Temperatures in resorts can drop quickly and reach extremely low levels.
Always ensure you are dressed appropriately.
We recommend wearing multiple layers, particularly in the evenings.
Please also be aware that the cold significantly increases risk when combined with alcohol, tiredness, dehydration or injury.
UNDERSTAND ALTITUDE AND THE EFFECTS
Altitude affects how your body functions and it can take time to acclimatise.
Alcohol affects people differently at altitude and its impact can be stronger and faster than expected.
Always pace yourself and be aware of your own limits
PARTY SAFELY | DRINK RESPONSIBLY
Look after yourself as you would at home.
Know your limits, watch your drinks and look after your friends.
Do not accept drinks from strangers.
Many serious incidents in the mountains involve excessive alcohol. Being heavily intoxicated at altitude, in cold conditions or near mountainous terrain significantly increases the risks.
DRUGS: BE AWARE OF THE RISKS
The use of illegal drugs is not condoned and local laws are applicable to all illegal drug use. Be aware that altitude, cold, alcohol and unfamiliar environments can dramatically increase danger.
ON THE MOUNTAIN
STAY SAFE ON THE SLOPES
Treat the slopes like the road, there is a shared code of conduct.
Follow piste etiquette and signage at all times.
Always wear a helmet.
KNOW YOUR ABILITY
Skiing or snowboarding off-piste always represents increased risks. Qualified guides are strongly recommended.
Take extra care, ski within your limits and understand what your insurance does, and does not, cover.
Fresh snowfall does not mean safe conditions. New snow can be unstable and significantly increase avalanche risk, even in familiar areas. Always follow local safety advice and avalanche warnings.
LOOK AFTER YOUR MENTAL WELLBEING
Mountain environments can be intense and unfamiliar.
Look after your friends, check in with each other and ask for help if you need it.
STAY HYDRATED
At altitude, your body requires more water than usual.
Be conscious of hydration levels and mindful of alcohol intake.
PISTE ETIQUETTE
(THE HIGHWAY CODE OF THE MOUNTAIN)
- Respect others
- Control your speed
- Choose routes that do not endanger those ahead
- Leave space when overtaking
- Look in all directions before setting off
- Stop only at the side of the piste where you are visible
- Climb or walk only at the edge of the piste
- Obey all signs and markings
- If an accident occurs, alert rescue services by heading to the nearest ski lift and speaking with the lift operators or by calling 112
- Carry ID and exchange details if involved in an incident
Adventure starts with awareness, please stay safe
By staying informed, skiing and snowboarding within your limits and respecting local advice, you help keep yourself, and others, safe. A little preparation goes a long way toward an unforgettable trip.
Enjoy your trip and we look forward to seeing you in the snow